Jokaviproom Casino’s support team makes a very competent impression. The staff is friendly and helpful and usually finds a solution to a problem within minutes. At the same time, the staff can also be contacted 24 hours a day, so that requests can be made at any time.
The joka vip room operator provides chat, email support and a telephone hotline to make contact. Fortunately it’s an Australian 0800 number, so there is no charge for the call. The extensive help area at jokaroom casino vip login also makes a very good impression. Here you’ll find not only the most frequently asked questions by players, but also numerous explanations of the game, strategies and tips on how to play.
This information can be extremely helpful, especially for new players, as all important rules can be called up immediately. There are also various contact addresses for special enquiries to individual departments.
Jokaviproom Casino – a classic and long-established and transparent system
Jokaviproom Casino welcomes its customers in the style of a classic casino. The homepage already gives you information about the latest offers, so you won’t miss out on any of the exciting promotions.
The different areas of the house can be called up in a separate panel at the top centre of the page. Here you can find, for example, a download button for installed software (optional), games, various promotions, payment methods, VIP club, service centre and a link to mobile game options.
It is also very useful to have a yellow button for live chat in the joka vip room, which always attracts attention and can be found within seconds in case of questions or problems.
A search function has also been integrated into the games selection, which players can use to search for specific games. This is complemented by a sorting function with which games can be sorted by popularity, for example. Thanks to the division into numerous subcategories, searching is not that difficult despite the large portfolio.
Jokaviproom Casino mobile app: happiness for Apple and Android users
Jokaviproom Casino does not currently offer a downloadable app. However, users of Android or Apple devices can invoke the mobile web app and thus participate in gaming operations from their smartphone.
As it is an optimised version of the usual website, no software download is required. Instead, the address is simply entered into the smartphone browser and automatically corrected. In terms of clarity and appearance, no criticism can be found here, but the web version must struggle with longer loading times compared to the regular website.
However, this is no cause for criticism, as all content has to be reloaded over and over again.
Conclusion: security issues? Not at Jokaviproom Casino!
In our experience, there is no reason to doubt the seriousness and security of Jokaviproom Casino. The company operates with a high quality license from the Malta Lotteries and Gaming Authority, and as such is audited by official bodies.
At the same time, with GLI, a renowned testing organisation also examines the offer. In this way, fraud or robbery can be completely ruled out. There are no negatives in everyday games either. An interesting bonus package awaits new customers here, with which deposits made in the first twelve months are rewarded.
The customer service makes a strong impression and the transfer portfolio is also flexible. Unfortunately, players still have to make do without PayPal and Skrill.