The Australian Financial Complaints Authority (AFCA) can start thinking about an issue you have got about a credit, finance or loan item you have got together with your economic company.
These pages describes the kinds of complaints AFCA can think about about credit, loans and finance services and products, and how to proceed next if you would like produce a issue to us.
There are things we can’t start thinking about; as an example – if your issue has to do with the amount of an overdrawn charge or rate of interest enhance. But, we possibly may manage to start thinking about a grievance in regards to a charge or fee if it is often improperly calculated or put on your bank account. [Read more…]